1. Introduction
This Cookie Policy explains how Akani Maluks Holdings Group ("we", "us", or "our") uses cookies and similar technologies on our business directory website, Grab A Program (www.grabaprogram.com). This policy provides you with clear and comprehensive information about the cookies we use and the purposes for using them.
This Cookie Policy forms part of our broader Privacy Policy. By continuing to browse or use our Site, you agree to our use of cookies as described in this policy, subject to your consent where required by law.
2. Who We Are
| Company Name | Akani Maluks Holdings Group |
| Website | Grab A Program (www.grabaprogram.com) |
| Information Officer | Akani Maluleke – Chief Executive Officer |
| malulekeakani0@gmail.com | |
| Physical Address | Unit No. 15 Cordoba Flats, No. 479 Johannes Ramokhaose Street, Arcadia, Pretoria, 0007 |
3. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, enhance user experience, and provide information to the website owners. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
4. Why We Use Cookies
We use cookies for several purposes, including:
- Strictly Necessary Cookies: To enable core website functionality, such as user login and account management. These cookies are essential for you to browse the website and use its features.
- Performance Cookies: To collect anonymous information about how visitors use our Site, such as which pages are visited most often. This helps us improve how our website works.
- Functionality Cookies: To remember choices you make (such as language preference or region) to provide enhanced, personalized features.
- Targeting/Advertising Cookies: To deliver advertisements more relevant to you and your interests, and to measure the effectiveness of advertising campaigns.
5. Types of Cookies We Use
5.1 Strictly Necessary Cookies
These cookies are essential for you to navigate the website and use its features, such as accessing secure areas of the site. Without these cookies, services you have asked for, like registering for an account or managing your business listing, cannot be provided.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your logged-in state across pages | Session |
| csrf_token | Security cookie to prevent cross-site request forgery | Session |
| cookie_consent | Remembers your cookie consent preferences | 1 year |
5.2 Performance and Analytics Cookies
These cookies collect information about how visitors use our website, such as which pages visitors go to most often and if they receive error messages. All information collected is aggregated and therefore anonymous.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Used to distinguish unique users | 2 years |
| _gid | Google Analytics | Used to distinguish users | 24 hours |
| _gat | Google Analytics | Used to throttle request rate | 1 minute |
5.3 Functionality Cookies
These cookies allow our website to remember choices you make and provide enhanced, more personal features.
| Cookie Name | Purpose | Duration |
|---|---|---|
| last_viewed_business | Remembers the last business listing you viewed | 7 days |
| preferred_view | Remembers whether you prefer grid or list view for directory listings | 1 year |
5.4 Targeting and Advertising Cookies
These cookies are used to deliver content that is more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Facebook (Meta) | Used to deliver and measure advertisements | 3 months |
| fr | Facebook (Meta) | Used to deliver and measure advertisements | 3 months |
| IDE | DoubleClick | Used to display relevant ads | 1 year |
Note: The specific cookies listed may change as we update and improve our Site. We will update this policy accordingly.
6. Consent and Your Choices
6.1 Cookie Banner
When you first visit Grab A Program, you will see a prominent cookie banner that clearly explains that we use cookies, provides a link to this Cookie Policy for more information, and asks for your consent to place non-essential cookies on your device.
6.2 Managing Your Consent
You can manage your cookie preferences at any time by adjusting your browser settings. Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies, delete cookies, or alert you when cookies are being sent. However, please note that if you disable or refuse cookies, some parts of our Site may become inaccessible or not function properly.
To learn more about how to manage cookies, you can visit:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy
- Microsoft Edge: Settings → Site permissions → Cookies and site data
Withdrawing Consent: You can withdraw your consent for non-essential cookies at any time by clearing your cookies and refreshing the page to see the cookie banner again.
6.3 Opting Out of Specific Services
- Google Analytics: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
- Facebook Advertising: You can adjust your ad preferences through your Facebook Ad Settings.
7. Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and improve the Site. These third parties may use cookies alone or in conjunction with other tracking technologies to collect information about you when you visit our Site. The information collected may be used to track your browsing across different websites, build profiles of your interests, and target advertisements to you on other websites.
We do not control these third-party cookies. For more information about these third-party cookies, you should review the privacy policies of the respective third parties: Google (Analytics & Advertising) and Meta/Facebook.
8. Other Tracking Technologies
We may also use other tracking technologies such as web beacons (also known as tracking pixels), clear GIFs, and local storage. These are small graphic images or code snippets that may be included in our website and emails. They work in conjunction with cookies to help us understand user behavior and improve our Site.
9. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. When we update this policy, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.
10. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Information Officer:
Akani Maluleke – Chief Executive Officer
Akani Maluks Holdings Group / Grab A Program
Email: malulekeakani0@gmail.com
Physical Address: Unit No. 15 Cordoba Flats, No. 479 Johannes Ramokhaose Street, Arcadia, Pretoria, 0007
11. Complaints
If you believe we have not complied with the requirements of POPIA regarding your privacy and cookie usage, you have the right to lodge a complaint with the Information Regulator of South Africa:
The Information Regulator (South Africa)
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
P.O Box 31533, Braamfontein, Johannesburg, 2017
Complaints email: complaints.IR@justice.gov.za
Website: https://inforegulator.org.za/